Help Center

FAQ

Ordering

How do I make changes to my order?

I don't see my phone device listed.

When can I expect to receive my order?

Do you ship to my country?

How do I track my order?

Can I delay a shipment?

What billing and payment methods do you accept?

Returns and Exchanges

I want to return my item: non-custom orders

I want to return my item: custom orders

I want to exchange my item with something else

Products

Are your wood cases protective?

Are the clear cases protective? Are they flexible?

Can I use a pop-socket with my Arla phone case?

Can I use a wireless charger with my Arla phone case?

What does "laser engraved" mean?

Can I actually play the guitar with your guitar picks?

How do digital downloads work?

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